Client Success Team Member

NOTE: This is a contractor position and you'll be working from your own home.

We’re looking for the best and the brightest to join our team and become our next Client Success champion to help support our amazingly brilliant tribe!

We’re looking for an energetic, focused, ambitious, and helpful new team member who will thrive in the enrollment champion role (some might say ‘sales’ role, but we know it’s about helping people realize their dreams).

Are you smart, personable and looking for an opportunity to grow in a fun, fast paced environment? If so, you may be just the person we’re looking for!

We have an opening for 2-3 Client Success Team Members to join our growing team.

Availability of 25-40 hours per week required.

** A Typical Day… **

You’ll be a key team member in retaining clients, keeping them on track with their payments and re-enrolling them into our programs.

You’ll get to use your people skills and sales conversion techniques to help and motivate them, and iron out any challenges that come up (coaching or similar skills are a plus here).

You’ll be a hub of information and everyone will look to you as a “go-to” resource.

There will be some basic tech support from time to time. (“Reboot your computer, clear your browser cache, here’s your password, here’s how you purchase”), so you’ll need to know your way around your computer and be functionally technical.

You will be making phone calls and answer emails to our clients to help with:

We have a pretty amazing community so you’re about to make a lot of new friends.

Additional responsibilities include:

What to expect as a Client Success team member:
** You’re Our Champion If… **
** Things You Will Need **

A cell phone.

A good laptop or computer.

Accountability. You own it all the way down the line.

The confidence to ask for help when you need it and for clarity when you don’t understand (we want you to win and will help you do it).

A great attitude and sense of humor! We all get along, like to have some laughs and fun, and want you to fit right in.

Please do not apply for this position unless you are certain that you will be an awesome Client Success Team Member and have the drive, desire and commitment to excellence to totally ROCK this position.

There will be plenty of opportunities for advancement and we’re only looking for someone interested in sticking around and growing with us.

How To Apply…

Shoot a video and tell us…

1) Why you want to be a part of our team.

2) Why you think you'd be great for this position.

3) Your favorite job you've ever had and what you loved about it.

4) Your least favorite job you've ever had and what you didn't like about it.

5) Any specific training or skill sets you have that you think would be extra valuable in this position (Infusionsoft, FSTS, other)

Please keep this video to under 3 minutes, post it to YouTube and send the link to:

kimw@coacheswithclients.com along with a 1-page informal resume/work history.

Place the name of the position you are applying for in the subject line as it applies.

*Please do not mark your video as “Private” as we will not be able to see it.

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